Our client, leader in the rental of private jets, offers tailor -made services to international customers. Recognized for its flexibility and its ability to quickly respond to private flight demands, the customer stands out as a major player in private aviation.
Project
Customer category
Project context
EIGHT has been mandated to carry out several information systems audit missions, also including websites and internal management tools.
The projects aimed to optimize existing processes, strengthen data security, and improve the user experience.
We carried out a exchange phase management to integrate a new ERP as well as the tools of the Office 365 suite, which required close coordination with the internal teams.
Challenge
Our mission was to set up technological improvements while maintaining the continuity of operations.
Updating internal processes with a new ERP and Office 365 were carried out without disruption of the services.
The audits led by EIGHT made it possible to detect weaknesses in existing systems and to remedy it, thus improving the overall performance of management tools and websites.
Aims
Audit and optimize information systems to improve internal efficiency and customer services.
Implement a exchange plan management plan, including the integration of an ERP and automatic 365.
Strengthen the safety of digital platforms and internal systems.
Improve the online user experience, in particular with regard to the reservation of private flights.
The audit led by EIGHT made it possible to detect weaknesses in existing systems and to remedy it, thus improving the overall performance of management tools and websites.
Change management has been successful, with a fluid integration of the ERP and the Office 365 suite, ensuring a smooth transition for internal teams.
In addition, data security strengthening efforts have made it possible to better protect sensitive customer information, while optimizing the online experience.
