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Privacy Policy

ARTICLE  1 – Introduction

This privacy policy applies to the website: https://www.eight-id.com

The purpose of this Privacy Policy is to inform users of the :

  • How their personal data is collected and processed. Personal data is any data that can be used to identify a user.
  • This includes the user’s first and last names, postal address, e-mail address, location and IP address;
  • What rights do users have concerning this data?
  • Who is responsible for processing the personal data collected and processed?
  • To whom this data is transmitted;
  • If applicable, the site’s policy on cookies.

This privacy policy supplements the legal notice and the General Conditions of Use, which users can consult at the following adress: Terms and Conditions of Sales

ARTICLE 2 – General principles for data collection and processing

 
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users’ data complies with the following principles:
  • Legality, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purposes the data is being collected;
  • Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in these general conditions of use;
  • Minimization of data collection and processing: only the data necessary for the proper execution of the purposes pursued by the site are collected;
  • Data storage limited in time: data is stored for a limited period, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period;
  • Integrity and confidentiality of collected and processed data: the data controller undertakes to guarantee the integrity and confidentiality of collected data.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

  • The user has expressly consented to the processing;
  • The processing is necessary for the proper performance of a contract;
  • The processing is in compliance with a legal obligation;
  • processing is necessary in order to safeguard the vital interests of the data subject or of another natural person;
  • Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
  • The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the data controller or by a third party. 

ARTICLE 3 – Personal data collected anc processed when browsing the site

 

A. Data collected and processed and method of collection

The personal data collected on the site is as follows:

Gender, first names, surnames, postal addresses, telephone number, e-mail address, date of birth, navigation.
This data is collected when the user carries out one of the following operations on the site:

When the customer :

  • confirm an order
  • subscribe to our newsletter
  • requet information via the contact form

The data controller will keep all data collected on the site’s computer systems under reasonable security conditions for a period of :

  • accounting data : 10 years
  • contractual and commercial documents : 3 years.

Data is collected and processed for the following purposes:

  • to process orders
  • respond to requests sent via the contact form

The data processing carried out is based on the following legal grounds:

  • The user has expressly consented to the processing;
  • Processing is necessary for the proper performance of a contract;
  • Processing is required by law;

B. Transmission of data to third parties.

Data may be passed on to the following third parties:

  • Delivery service

C. Data hosting to Eight-id website is hosted by:

Infomaniak Network SA
whose head office is located at the following adresse : Rue Eugène Marziano 25 – CH-1227 Geneva – Switzerland
The host can be contacted at the following telephone number: +41 22 820 35 55

Data collected and processed by the site is transferred to the following country(ies) : Switzerland.
This transfer of personal data outside the European Union is justified by the following reasons: security and performance

ARTICLE 4 – Data controller 

 

A. The data controller 

The person responsible for processing personal data is : Eight-id. It can be contacted as follows:
By email to contact@eight-id.agency.com
The data controller is responsible for determining the purposes and means of processing personal data.

B. Obligation of the data controller

The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user’s knowledge, and to respect the purposes for which the data was collected.
The site has an SSL certificate to guarantee that information and data transfer via the site are secure.
An SSL certificate (“Secure Socket Layer” Certificate) secures data exchanged between the user and the site.
In addition, the data controller undertakes to notify the user of any rectification or deletion of data, unless this would entail disproportionate formalities, costs or steps.
In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means necessary.

ARTICLE 5 – User rights

In accordance with the regulations governing the processing of personal data, the user has the following rights. In order for the data controller to comply with the user’s request, the user must provide the following information: first and last name, e-mail addres and, if relevant, account number, personal space number or subscriber number. 

The data controller is obliged to reply to the user within a maximum of 30 (thirty) days.

A. The data controller

a. Access, rectification and deletion rights

Users may view, update, modify or request the deletion of their personal data by following the procedure set out below:
By e-mail to: contact@eight-id.com
If he/she has one, the user has the right to request the deletion of his/her personal space by following the procedure below:

  • From the “Manager” area, under “Delete my account”
  • Or send a request by e-mail to : contact@eight-id.com

b. Data portability rights

The user has the right to request the portability of his personal data, held by the site, to another site, by complying with the procedure below: the portability or transfer of data is not taken into account on the Eight-id site.

c. Right to limit and object to data processing

The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may prevail over the interests and rights and freedoms of the user.
In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure: Request by e-mail to: contact@eight-id.com

d. Right not to be subject to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.

e. Right to determine the fate of data after death

Users are reminded that they can organize what is to become of their collected and processed data if they die, in accordance with law no. 2016-1321 of October 7, 2016.

f. Right to appeal to the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or if he believes that one of the rights listed above has been infringed, he is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or to any competent court.

 

ARTICLE 6 – Use of “cookies” files
 

The site may use “cookie” techniques.
A “cookie” is a small file (less than 4 kb) stored by the site on the user’s hard disk, containing information about the user’s browsing habits.
These files enable the site to process statistics and traffic information, facilitate navigation and improve the service for the user’s comfort.
For the use of cookies involving the storage and analysis of personal data, the user’s consent must be obtained.
The user’s consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user’s authorization to store cookies on his or her hard disk.

a. Opposition of the user to the use of “cookies” by the site

Cookies that are not essential to the operation of the site are deposited on the user’s terminal only after consent has been obtained. Users may withdraw their consent at any time, as follows:
Cookies are managed by CookieYes, a company to which EIGHT-id has transferred management and responsibility. CookieYes is responsible for this management. You can modify your consent on any page of the site by clicking on the blue icon at the bottom left of the site.
More generally, users are informed that they may refuse to accept cookies by configuring their browser software.
For further information, please refer to the following addresses for instructions on how to configure your browser to prevent cookies from being stored on your computer:

• Chrome : here
• Mozilla Firefox :  here
• Safari : here
• Microsoft Edge : here
• Opera : here

Should the user decide to deactivate cookies, he/she will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site editor.

b. Description of the “cookies” used by the site

The site editor draws the user’s attention to the fact that the following cookies are used during browsing: eight-id.com HTML Persistent

 

ARTICLE 7 – Conditions for modifying the privacy policy

This privacy policy may be consulted at any time at the address below: Politique de confidentialité

The site editor reserves the right to modify this policy in order to ensure its compliance with current legislation.
Consequently, the user is invited to consult this privacy policy on a regular basis in order to keep abreast of the latest changes.
The user is hereby informed that this privacy policy was last updated on: November 06, 2024.

 

ARTICLE 8 – Acceptance by the user of the privacy policy 
 

By browsing the site, the user certifies that he/she has read and understood the present privacy policy and accepts its conditions, particularly with regard to the collection and processing of his/her personal data, as well as the use of “cookies”.